Need help?
Frequently Asked Questions
Order
Simply login to your account using the email that you registered for the order, you will be able to see the details of the order.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
To better serve our customers, each country will have a designated website for local residents. Synergie US is dedicated for residents who live in the US.
You can contact us through our contact page! We will be happy to assist you.
Subscriptions
Our subscription model allows customers to build and continue a clean beauty with ease at a special offer. Anyone who subscribe our products with at least 2 future orders will be able to enjoy the special subscription price. However, if you cancel after making your first order, we will charge you back for the difference.